Frequently Asked Questions

Frequently Asked Questions (FAQs) are questions commonly asked by most online shoppers in the net. These help when an online shopper is in doubt or uncertain about shopping online.

Some items also can be useful to web designers doing web sites similar to Driver Log Books.

Is shopping online safe?

Yes, but like most things in life, some care should be used. There are 2 minimum requirements for safe online shopping.

Make sure the business is a legitimate one. Is it a corporation or LLC that must be registered with the state and can be easily looked up at the state website? Do they have a telephone number that you can call? If it is an 800 number, do they also provide their local landline number? Do they provide their address? If it is a PO BOX, do they also provide their actual physical address?
Make sure you are on a Secure web page (HTTPS: in the address bar) when you enter any type of personal information credit card. Does the address bar bar in the browser start with HTTPS:?
Google Checkout: Here's a third one, but, it is certainly worth a mention. Driver Log Books recommends signing up and using Google Checkout. Google keeps your credit card information secure and you do not have to expose it or any other personal information to every store you purchase from. It's a 1 Click Checkout, greatly reducing your risk of online theft. Just look for the Google Checkout Logo when you shop. Once in the Shopping Cart, you will only need to click on the Google Check Button. What could be easier?
There are other things that can also be helpful (ex. download the Google Toolbar and only shop at websites that have a PR (Google Page Rank) of 1 or more. 99% of the thieves' website have "0 PR". Thank you Google), but the above 2 are absolutely mandatory.

So is your data safe on Driver Log Books? Yes, if you use the secure shopping car because we do not store any credit card information, except when it is given to us over the phone. We pay a professional organization each month to secure our shopping cart and we check to make sure they stay PCI compliant.

Is Addition pricing available other that what is listed?

pricing listed on the website is based on a normal buying practice as far as log books are concerned. But, YES, there is additional pricing available, especially for products pricing with "Contact Us for More..." marks. For more pricing info not listed, please contact Driver Log Books.

How long will my delivery take?

It is important to understand that there are 2 times that make up the total time for the delivery of your purchase. The first is Product Fulfillment and the second is Product Delivery. The time of Product fulfillment is the time is takes to get your order, process the credit card information, send it to the warehouse, waiting in the warehouse queue, pull it from the shelves (or possible manufacturing time), and put it on the delivery truck. This time usually takes anywhere from a few hours to 3 or 4 days if your order is placed on Friday afternoon and has to wait until Monday (or Tuesday if a holiday). It can take as much as 2 or 3 weeks if the product has to be manufactured. The second, product delivery time, is what you pay for by selecting Ground or 3-Day. This usually takes anywhere from 1 to 6 days and weekends and holidays do not count. Selecting 3-days can actually take as many as 6 days if it includes a weekend and a holiday. What all delivery agents use is 3 working days.

What are the standards for the imprinted Log Books?

Imprinted information will be in upper case lettering. This includes the name, address, and all other imprinted information. If the name or address is very lengthy, it will be typeset in upper and lower case to be more legible.
Standard Company Name Punctuation Procedure:
- Periods will be put after Inc., Ltd., and other standard abbreviations.
- There will be no spaces, periods, or commas in the company name and/or company name initials.
- No comma will precede Inc., Ltd., or Co.
Standard Address Punctuation Procedure:
- Commas will be put between the city and state, the rural route and P.O. Box, the street address and the P.O. Box.
- Hyphens will be put between the street address and city. Hyphens will be used in phone numbers, unless parentheses are requested, i.e., (920-722-2848).
Please allow approximately 5 - 6 weeks for your order to be processed.
Imprint orders are not returnable unless we have made an error.
Imprint log book orders are subject to a 10% overrun and charge. This overrun is a printing industry standard. The overrun quantity and charge will be added automatically.

King Controls Vu Qube Policy

King Controls builds a high quality Portable & Truck Mount Satellite Antenna and backs it with a Full 1 Year Parts & 1 year Labor Warranty. Every Vu Qube Satellite Antenna is bench tested before King Controls (Wallace Technology) will let it out of the manufacturing facility. King Controls wants to handle virtually ALL issues, regardless of where the Vu Qube was purchased, so you must contact King Controls directly regardless of what the issue is. There is NO RETURN on the Vu Qube Satellite Antennas.

Do NOT buy a Vu Qube Satellite Antenna, unless you are willing to take responsibility for your purchase. By purchasing you agree to allow King controls to correct any issue you might have with your Vu Qube. If King Controls cannot solve the problem over the phone, you agree to send the Vu Qube back for repair or replacement. You may request IvyRose77 send you a shipping document if the problem is within the first 30 days, so check your Vu Qube out immediately.